Privacy Policy
Last Modified: August 21, 2024

Thanks for visiting our website.  To make this document easier to read, we’re going to use some abbreviations throughout.  “WWW” or “us” or “we” refers to World Water Works, Inc.  “The website” or “our website” refers to the domain https://worldwaterworks.com as well as the content and webpages on that website and social media pages offered by WWW or other sites that link to this Policy. “You” refers to you and other users of the website.

Accepting this Privacy Policy

Please read this Privacy Policy (the “Privacy Policy”) carefully before using the website as it controls your use of the website and discusses how we collect, use, share and process your information as well as your rights.  By accessing our website, you agree to this Policy and consent to having your data transferred to and processed in Oklahoma and in the United States.  If you have any questions or comments, you may contact us via mail at World Water Works, Attn.: Privacy, P.O. Box 892050, Oklahoma City, Oklahoma 73189, by phone at (800) 607-7873 or via email at privacy@worldwaterworks.com.

Changes

We may update our Privacy Policy occasionally to reflect changes in our practices. We will post any changes to our Privacy Policy on this page. If we make material changes to how we treat our users’ personal information, we will provide a notice that the Privacy Policy has been updated. The date the Privacy Policy was last modified is identified at the top of the page. You are responsible for ensuring we have an up-to-date, active, and deliverable email address for you and periodically visiting this Privacy Policy to check for any changes.

Your Personal Information: How We Collect, Use and Share It

Below is a brief overview of the personal information we collect via the website and the purpose for our collection.  

What We Collect and How It Is Used

We collect data from you when you provide it to us, including when you send, receive, or engage in messages with us or when you set up a customer account. Information we may collect about you may include the following:

• Your Contact Information. This includes information such as a name, alias, address, phone number, social media account user ID, email address, and similar contact data.
• Organizational Information. This includes your employer or organizations that you are a member of, information about your colleagues or those within your organization, your status with an organization, and similar data to the extent you share the same through social media or other means.
• User Content. This includes content, communications, suggestions, comments, questions, responses to questions, feedback, and all other information that you send to us, that you provide to us when you contact us, or that you post on our website. This includes social media and other online content to the extent you interact with us on social media and other online services.
• Device Information. This refers to device and browser information, such as network and connection information (including Internet Service Provider (ISP) and Internet Protocol (IP) addresses), device and browser identifiers and information (including device, application, or browser type, version, plug-in type and version, operating system, user agent, language and time zone settings, and other technical information), advertising identifiers, cookie identifiers and information, and similar data.
• Usage Data. This refers to data collected automatically as a result of your use of the website, whether generated by your use of the website (for example, where you visit on the website) or as a result of website infrastructure itself (for example, the duration of a page visit). This includes usage metrics, content interactions (including searches, views, downloads, prints, shares, streams, and display or playback details), user history (including clickstreams and page navigation), content viewed or searched for, page response times, page interaction information, advertising interactions, and marketing preferences.
• Member Account Information. This refers to security-related information (including usernames and passwords), service-related information (including purchase history and account profiles), billing-related information (including payment, shipping, and billing information), and similar data that is associated with a website account specific to you.
• Financial information. We use third-party payment processors and do not currently collect any financial or payment information about you. If this changes, this policy will be updated to reflect such a change.
• Location data. This refers to the location of your device when you access the website and similar location data.
• Demographic information. Your country of residence, preferred language, age and date of birth, marriage status, gender, physical characteristics, personal or household/familial financial status, military status, and similar data may also be collected.
• Employment Information. Career, education, and employment-related information, such as job preferences or interests, work performance and history, salary history, status as a veteran, nationality status, professional licensure information and related compliance activities, accreditations, and other professional accolades may also be collected.

We use information that we collect about you or that you provide to us to provide our website, products and services; to fulfill any purpose for which you provide the information; to enforce our rights and fulfill our obligations; to send you notices and other messages; to comply with our legal obligations; in manners described in this Privacy Policy; for any other purpose for which we have your consent; and for our legitimate business interests, including, without limitation, to support our business, for internal analytics and research, and to improve our website, products and services.

Automated Collection

We use cookies and similar technologies as described in our Cookie Policy. By using our website, you agree to our Cookie Policy. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and provide access to our job openings functionality. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since each browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies. If you turn cookies off, some of the features that make your website visit more efficient may not function properly and can affect the user experience.

Service and Marketing Messages

We may use your information to contact you about product and service offerings by email or otherwise. You have the right to opt-out of such messages. We may use your information to investigate, respond to and resolve legal, security or technical issues and complaints and as necessary for security purposes or to investigate possible fraud, or violations of law. We may use your information to contact you about these security, legal and other service-related issues. Please be aware that you cannot opt-out of receiving such messages from us.

Legal Notices

We may use your personal information to provide you with notice regarding a security incident or data breach, by: (a) sending a message to the email address you provide (as applicable); (b) posting to a publicly facing page of our website; (c) through major statewide media; and/or (d) telephonic means, including calls and/or text messages, even if sent via automated means including automated dialers (standard text and data messaging rates may apply from your carrier). Notices sent by e-mail will be effective when we send the email, notices we provide by posting will be effective upon posting, and notices we provide through telephonic means will be effective when transmitted or dialed. You consent to receiving electronic communications from WWW relating to any security incident or data breach. It is your responsibility to keep your email address and any other contact information you provide to us current so that we may provide these communications to you.

Disclosure of Your Information

We may also disclose your personal information as described below:

Disclosure on Your Behalf
We may disclose personal information that we collect for the purpose that you provide the information or for another purpose for which we have your consent.

‍Internal and De-Identified Disclosure
We will share your data internally within WWW and with our associates to help improve our website, products and services. We may disclose aggregated non-personally identifiable information about our users, the use of the website as well as any data related to or in connection with the website that does not identify an individual, in each case without restriction.

Disclosure to Our Service Providers
We disclose personal information that we collect or you provide to third party service providers that we use to support our business (such as the management of our data, maintenance, analysis, audit, fraud detection, communication and the like) and to process your requests. These service providers will have access to your information as reasonably necessary to perform tasks on our behalf and are obligated not to disclose or use it for other purposes.

Legal Process
‍It is possible that we will need to disclose information about you when required by law, subpoena, or other legal process or if we have a good faith belief that disclosure is reasonably necessary to (a) investigate, prevent, or take action regarding suspected or actual illegal activities or to assist government enforcement agencies; (b) enforce our agreements with you; (c) investigate and defend ourselves against any third-party claims or allegations; (d) protect the security or integrity of the website; (e) to exercise or protect the rights and safety of WWW and others; or (f) in connection with merger, acquisition or sale of our assets or similar business arrangement. We may attempt to notify you about legal demands for your personal data when appropriate in our judgment, unless prohibited by law or court order or when the request is an emergency. We may dispute such demands when we believe, in our discretion, that the requests are unlawful, overbroad, vague, or lack proper authority, but we do not promise to challenge every demand.

Your Requests Concerning Your Information

For personal data that we have about you, you have the following rights:

• Deletion: You may ask us to erase or delete all or some of your personal data. Please note that doing so may limit your ability to use certain functionality of the website and/or aspects of our services.
• Correction/Modification: You may ask us to change, update, or fix your data in certain cases, including if it’s inaccurate.
• Object to, or Limit or Restrict, Use of Data: You can ask us to stop using all or some of your personal data or to limit our use of it. However, doing so may limit your ability to use certain functionalities of the website as well as our ability to process your requests and inquiries.
• Right to Access and/or Take Your Data: You can ask us for a copy of your personal data you have provided to us so long as we are able to verify your identity when you make such a request.

Certain state’s laws may provide you the right to make additional requests concerning your personal information.  If you are a resident of one of these states, and have provided us with personal information, state law may require that we provide you with certain information concerning your personally identifiable information. To make these or any other requests with respect to your personal information, you may contact us at the contact information above. We ask that individuals making requests identify themselves and identify the information requested to be accessed, corrected or removed before we process any requests. We may decline to process requests if we cannot verify the requestor’s identity, if we believe the request will jeopardize the privacy of others, if we believe the change would violate any law or legal requirement or cause the information to be incorrect, or for a similar legitimate purpose.

We endeavor to confirm receipt of a verifiable consumer request within ten (10) days of its receipt but in no case will our initial response be more than thirty (30) days from such request. If we require more time, we will inform you of the reason and extension period in writing. We will deliver our written response by mail or electronically, at our option.  The response we provide will also explain the reasons we cannot comply with a request, if applicable. If we modify or delete some or all of your personal information, we will retain your personal data if reasonably necessary to comply with our legal obligations (including law enforcement requests), meet regulatory requirements, resolve disputes, maintain security, prevent fraud and abuse, enforce obligations or fulfill any other requests from you (for example, to opt-out of further messages or for a copy of your data).   We will not discriminate against you for exercising any of your rights under applicable law. We do not charge a fee to process or respond to your verifiable consumer request unless it is excessive, repetitive, or manifestly unfounded. If we determine that the request warrants a fee, we will tell you why we made that decision and provide you with a cost estimate before completing your request.

Certain states may allow you to appeal our denial to act upon your privacy request within a reasonable period of time. We may refuse a request based on its disproportionate cost, complexity, or frivolousness. In this event you may appeal the denial by contacting us and making reference to your denied privacy request.

We will inform you of any action taken or not taken in response to your appeal no later that sixty (60) days after the appeal is received by the company.

Residents of certain states, such as California and Texas, may have additional rights and choices. Please see Your State Privacy Rights for more information.

Opt-Out Requests

You have the option to opt-out of certain practices that may be present on the website. The option to opt-out will be a conspicuous mechanism that will give you the choice to decide if you would not like to participate. This option will be available anytime for consumers who use the Website. You will have the right to opt-out by taking affirmative action on the Website’s interface or by emailing privacy@worldwaterworks.com that you would like to opt-out of one or all of the following:

• Participation in Targeted Advertising: You have the option to opt-out of our practice of aggregating information we have collected through this website with other information gathered through third-party sites to tailor advertising materials to you personally; or
• Profiling: You have the option to opt-out of any use or processing of your data that would be in furtherance of a decision that produces a legal or similarly significant effect. This would mean any decision that would have the ability to result in the provision or denial of financial and lending services, employment opportunities, or access to necessities that we may provide.

Requests to opt-out sent to the contact information above should indicate your name, address, email address, and what specifically you wish to opt-out of as far as the practices found on the website, assuming that they fall into one of the above categories.

Additionally, you can unsubscribe from receiving future emails, by using the link at the bottom of each email from us.

Residents of certain states, such as California and Texas, may have additional rights and choices. Please see Your State Privacy Rights for more information.

Third-Party Sites

Please keep in mind that the website may contain links to other websites or apps.  We do not control these third parties’ privacy practices or tracking technologies. If you have any questions about targeted content, you should contact the responsible provider directly.  You are responsible for reviewing the privacy statements and policies of those other websites you choose to link to or from our website, so that you can understand how those websites collect, use and store your information. We are not responsible, or liable to you or any third party, for the privacy statements, policies or content of third parties, including websites you link to or from our website or the accuracy of any materials provided by third party websites.

Security and Protection

We implement security safeguards designed to protect your data. These include using encryption for your data while it is being transmitted between your device or browser and our servers. However, given the nature of communications and information technology, and that the use of the internet has inherent risks, although we regularly monitor for possible vulnerabilities and attack, we cannot warrant or guarantee that information provided to us through the website or stored in our systems or otherwise will be absolutely free from unauthorized intrusion by others, nor can we warrant or guarantee that such data may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards.

Children

We do not collect personal information from any person we actually know is under the age of 18 without the consent of the parent or legal guardian of that minor.  A parent or guardian may consent to the use of the website by a minor, which parent or guardian is solely responsible for providing supervision of the minor’s use of the website and assumes full responsibility for the interpretation and use of any information or suggestions provided through the website.   If you believe we might have any information from or about a child under 18, please contact us at the information above. If we learn and have confirmation we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information.

Your State Privacy Rights

State consumer privacy laws may provide their residents with additional rights regarding our use of their personal information.

Certain states including California, Colorado, Connecticut, Delaware, Florida, Indiana, Iowa, Montana, Oregon, Tennessee, Texas, Utah, and Virginia Provide (now or in the future) their state residents with rights to:

• Confirm whether we process their personal information.
• Access and delete certain personal information.
• Correct inaccuracies in their personal information, taking into account the information’s nature and processing purpose (excluding Iowa and Utah).
• Data portability and take your data with you.
• Opt-out of personal data processing for:
• Targeted advertising (excluding Iowa);
• Sales; or
• Profiling in furtherance of decisions that produce legal or similarly significant effects (excluding Iowa and Utah).
• Either limit (opt-out of) or require consent to process sensitive personal data.

The exact scope of these rights may vary by state and your residency. To exercise any of these rights please email privacy@worldwaterworks.com. To appeal a decision regarding a consumer rights request, which certain states permit, you may email the same.